One system instead of seven
Most venues run reservations, POS, delivery and loyalty on separate tools that never talk to each other. Here is how we merged them into a single guest record.
Product notes, operational playbooks and honest opinions about running hospitality venues on modern software.
Most venues run reservations, POS, delivery and loyalty on separate tools that never talk to each other. Here is how we merged them into a single guest record.
Small changes to floor plans, seating rules and waitlists can add a full extra service per week. A practical checklist for busy floors.
Payments, tabs, split bills and offline mode are table stakes. The real value sits in what happens to the data after the receipt prints.
Stamp cards get lost, apps get deleted. Why we built ConviMiles around the booking and the bill instead of a separate download.
Deposits, reminders, easy cancellations and waitlist automation. What moves the needle and what only annoys your guests.
Licence fees punish you for being small and reward us for doing nothing. Our pricing is 10% of the growth we help create, and nothing else.
One email per month with product releases and practical venue playbooks. No filler.