Guest Relationship Management

Know your guests before they sit down.

One profile per guest, built automatically from bookings, orders and loyalty activity — with the preferences, allergies and notes your team needs at the table.

01
Unified guest profiles

Bookings, spend and loyalty merged into one record.

02
Preferences & tags

Favourite tables, wines, dietary needs and VIP flags.

03
Visit history

Every past visit, order and review at your fingertips.

04
Service notes

Internal notes that reach the right staff at the right moment.

05
Segments

Find regulars, lapsed guests or big spenders in a click.

06
Privacy-first

Consent tracking and data controls built in by default.

What you get

  • Automatic profile creation from every channel
  • Allergy, dietary and seating preferences on the pass
  • Lifetime spend and visit frequency per guest
  • Segments ready to use in campaigns
  • Consent and data-retention controls